Who we are
Our website address is: https://pescrow.io.
Effective Date: 18th December 2025
Pescrow is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our platform and services.
By accessing or using Pescrow, you agree to the practices described in this Policy.
1. Information We Collect
We collect personal data necessary to provide secure escrow services and comply with legal obligations.
a. Information You Provide
- Full name
- Email address
- Phone number
- Government-issued identification (for verification)
- Payment details (mobile money, bank card, crypto wallet information)
- Transaction details and communications between parties
b. Information Collected Automatically
- IP address
- Device information
- Browser type
- Usage data and activity logs
- Cookies and tracking technologies
c. Compliance Information
To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we may collect additional documentation where required.
2. How We Use Your Information
We process personal data for the following purposes:
- To create and manage user accounts
- To facilitate and secure escrow transactions
- To verify identity and prevent fraud
- To comply with legal and regulatory obligations
- To improve platform functionality and user experience
- To resolve disputes and enforce contracts
- To communicate important updates and service notifications
We do not sell personal data to third parties.
3. Legal Basis for Processing
We process your information based on:
- Your consent
- Performance of a contract (escrow transactions)
- Compliance with legal obligations
- Legitimate interests in preventing fraud and maintaining platform security
4. Data Sharing and Disclosure
We may share your information only when necessary:
- With financial institutions or payment processors to complete transactions
- With regulatory authorities where legally required
- With law enforcement agencies in cases of suspected fraud or criminal activity
- With our legal and compliance team for dispute resolution
- With trusted service providers under strict confidentiality agreements
All third parties are required to handle data securely and in accordance with applicable data protection laws.
5. Data Storage and Security
Pescrow implements strong technical and organizational security measures to protect personal data, including:
- Encrypted data transmission (SSL/TLS)
- Secure servers and access controls
- Regular security audits
- Fraud detection systems
Access to sensitive data is restricted to authorized personnel only.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill transaction obligations
- Comply with legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
After the retention period, data is securely deleted or anonymized.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (subject to legal obligations)
- Object to certain data processing activities
- Withdraw consent where processing is based on consent
Requests may be submitted through our official support channels.
8. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze website performance, and maintain security. You may manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
9. Cross-Border Data Transfers
If Pescrow operates across multiple jurisdictions, your data may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data.
10. Children’s Privacy
Pescrow services are not intended for individuals under the legal age to enter binding contracts. We do not knowingly collect data from minors.
11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of the platform constitutes acceptance of any updates.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us through our official support or compliance channels: support@pescrow.io or pescrows@gmail.com